Personal Data Protection Policy

This Personal Data Protection Policy governs the manner in which Groove Studio collects, uses, maintains and discloses information collected from users (“Users” / “User”) of the https://www.groove.com.sg website (“Site”).

WIX.COM PLATFORM

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site.

Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

TYPES OF PERSONAL IDENTIFICATION INFORMATION THAT WE COLLECT

Your personal information e.g. name, date of birth;
Your contact information e.g. physical address, email address; phone number;
Your payment methods and details e.g. credit card information, including the cardholder’s name, card number, billing address and issue and expiry date. These details are passed over to third party payment website which handles credit card or online payment transactions.
Your health information e.g. medical records or fitness profile;
Your dance experience and expertise e.g. number of years, expertise levels, amount of training previously received.

GENERAL INFORMATION

We may collect general information about Users with regard to courses/classes/programs. Such information is collected purely for statistical analysis so that Groove Dance Studio can arrange classes, courses and other related services to Users. Such statistical data is aggregated, and Users’ Personal Data will not be reflected in this category of data. These include:

Preferred course/practice/class timings
Types of courses/classes/programs
Types of instruction preferred, etc.

NON-PERSONAL IDENTIFICATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

Groove Studio may collect and use Users personal information for the following purposes:

To arrange classes/courses/practices. We need your information to keep track of your attendance in classes/courses/practices that you have booked.
To run and operate our Site. We may need your information to display content on the Site correctly.
To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site. We may use feedback you provide to improve our products and services.
To send periodic emails. We may use the email address to respond to inquiries, questions, and/or other requests.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

ELECTRONIC NEWSLETTERS

Users will receive emails that may include company news, updates, related product or service information, etc, which Users are provided with the option to opt-out. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

COMPLIANCE WITH CHILDREN’S ONLINE PRIVACY PROTECTION ACT

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we know are under 13, and no part of our website is structured to attract anyone under 13.

CHANGES TO THIS PRIVACY POLICY

Groove Studio has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

We welcome your questions, comments and concerns about privacy. You can contact Groove Studio via email enquiry@groove.com.sg. Our friendly staff will be able to assist you. Thank you!